If you useGoogle Messagesand have had issues recently with receiving media such as attachments, images, and videos, you’re not alone. There have been tons of reportson Redditabout it, such asslow-loading images, and nowGoogleis taking action.
In a recentsupport page post, Google acknowledged theongoing issuesusers have been facing with receiving media in Messages and said its team “has been actively working on this” and is rolling out new updates to the app “aimed at significantly improving media receiving performance.” The app has no update, so this is likely a back-end server fix.
“We’re hoping you’ll see a noticeable difference now. However, we also know that issues can be complex, and we’re committed to getting this right,” said Google Community Manager Monika Y.
Google Messages
Google’s default messaging application, which is installed on many Android phones out of the box. The company’s custom RCS implementation brings with it end-to-end encryption.
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Google wants your feedback
If you’re still experiencing issues receiving media on Messages, Google wants to know about it
Google hasn’t explicitly stated what’s causing the issues with receiving media or what exactly it changed to address them. The tech giant acknowledges that its latest update might not fully resolve the issue and asks any users still experiencing problems to provide feedback.
After the update,one useron Reddit stated they’ve definitely “noticed a difference recently in received RCS photos,” so it seems the update is helping some people. The issues seem to be related to RCS messaging, and based on reports on Reddit, users are experiencing the Messages appslowing downwhen trying to open incoming media files, photos beingreceived blurryand unable to be clicked on, and a “Can’t load attachment” error.
If you’ve been experiencing any of these issues lately, Google’s latest update to Messages will hopefully help resolve them. To learn more or provide feedback to Google, you can visit theGoogle Messages help forum. In other Google Messages news, the app has recently added the ability to sendRCS messagesto yourself.
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